5007 49 Ave, Leduc, AB T9E 6M6
Legal

Privacy Policy

How we collect, use, and protect your personal information, in line with Alberta's privacy legislation.

Last updated: 10 June 2026

Tansem Psychology Inc. (“Tansem Psychology”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of the people we serve. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us. We follow Alberta’s Personal Information Protection Act (PIPA) and, where it applies, the Health Information Act (HIA), as well as the standards of the College of Alberta Psychologists.

Information we collect

Information you give us. When you contact us through our website, by email, or by phone, you may provide your name, contact details, and the content of your message or appointment request. If you become a client, we collect the personal and health information needed to provide psychological services.

Information collected automatically. Like most websites, ours may collect limited technical information (such as your browser type, device, and pages visited) through cookies or analytics tools, to help us understand how the site is used and to improve it.

How we use your information

  • To respond to your inquiries and appointment requests;
  • To provide, schedule, and administer psychological services;
  • To maintain clinical records and manage billing or insurance, where applicable;
  • To meet our legal, regulatory, and professional obligations;
  • To operate, maintain, and improve our website.

Disclosure of your information

We do not sell your information. We will only share your personal or health information with your consent, or where permitted or required by law, including:

  • with third parties who help provide or bill for your care, such as insurers, where applicable;
  • where required by law, court order, or our professional regulator;
  • where necessary to prevent a serious and imminent risk of harm to you or others.

Your clinical records

Clinical and health records are kept confidential and are handled in accordance with the standards of the College of Alberta Psychologists and applicable legislation. These records are maintained separately from general website data.

Cookies and analytics

Our website may use cookies for basic functionality and to gather aggregate, non-identifying usage statistics. You can adjust your browser settings to refuse or delete cookies; some features may not work as intended if you do.

How we protect your information

We take reasonable physical, technical, and administrative measures to protect personal and health information against loss, theft, and unauthorized access, use, or disclosure.

Retention

We keep personal and health information only as long as necessary for the purposes described here, or as required by our professional record-keeping obligations and applicable law.

Your rights

Subject to legal and clinical limits, you may request access to or correction of your personal information, and you may withdraw your consent to certain uses. To make a request, please contact us using the details below.

Third-party links

Our website may link to external resources for your convenience. We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent version.

Contact us

If you have questions about this policy or how your information is handled, contact us at info@tansempsychology.com, 587-906-2255, or 5007 49 Ave, Leduc, AB T9E 6M6.